Avtex TV Excellent Customer Service

I can't remember if I mentioned in a previous blog that our Avtex TV had gone on the blink.

Freeview was fine but satellite only got a few channels, some with sound but no picture. 

Took it to a local repair shop who said the firmware needed reinstalling, which was no problem, but also found the power socket was unstable and turned the TV off if touched so reinstalling the firmware was off till this was fixed. 

Unfortunately they couldn't get inside it for some reason to fix it.

I then rang Avtex who said they could sort it, left my house at 3:30pm on Tuesday and just received it back, 11:30am on Thursday, all sorted.

All for a good price as well which included pick up and delivery. 

Excellent customer service. 

Yes Avtex are pricey but a bit like Isabella perhaps the more upmarket the item the better the customer service is.

Once again a bit like Isabella their items aren't "disposable"  and they are willing to repair them, saves money in the long run. 

Ian