This is just a heads up for those,like us ,who have a VW tow car and have had the NOx service action ( EA 189 ) done.
There have been some reports of problems with EGR valves subsequent to having the correction done.
Now this may be coincidental or a problem stemming from the upgrade,who knows.
If however you are suffering EGR,fuel injection or emission problems after the fix then within 24 months of having the work done and at less than 160,000 miles VW "would consider the complaint very carefully and if such a complaint was established to have arisen as a result of the technical measures then VW will act responsibly and swiftly in line with its goodwill policy as supplemented in the annex (?) to respond to the consumers reasonable concerns."
All this is laid out in the letter that drivers will have received from VW,however my neighbour falls into this category and I had forgotten about it ( luckily we have had no problem as yet ).
He has booked his Golf into the dealers who seem aware of the problem so no grief as yet.
Ian
There have been some reports of problems with EGR valves subsequent to having the correction done.
Now this may be coincidental or a problem stemming from the upgrade,who knows.
If however you are suffering EGR,fuel injection or emission problems after the fix then within 24 months of having the work done and at less than 160,000 miles VW "would consider the complaint very carefully and if such a complaint was established to have arisen as a result of the technical measures then VW will act responsibly and swiftly in line with its goodwill policy as supplemented in the annex (?) to respond to the consumers reasonable concerns."
All this is laid out in the letter that drivers will have received from VW,however my neighbour falls into this category and I had forgotten about it ( luckily we have had no problem as yet ).
He has booked his Golf into the dealers who seem aware of the problem so no grief as yet.
Ian
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