Whilst browsing the Bailey warranty I came across this:-
5.
During the first three (3) years of the Warranty Cover, all annual inspections
and
repairs
must be carried out either by Bailey itself or an approved Bailey Service
Centre
or
Agent.
I began to wonder if this would exclude servicing by a mobile outfit who nevertheless was AWS/NCC qualified.
I e-mailed Bailey and got a rapid response ( so much for those that say they are tardy with communications ),to say this :-
To
Mr Broadhead
Thank
you for your email
I have checked the NCC
(AWS) database and can confirm ***********
are an NCC
approved workshop and are able to carry out the servicing of your
caravan.
Should any warranty work be required to your Caravan we
would always recommend you return to your purchasing Bailey retailer regarding
servicing/warranty work of your caravan. If you are unable to return to your
purchasing retailer with your request or you do not have a purchasing retailer
you will need to find a Transient Bailey approved Retailer or Service Centre in
your local area or that may be just outside your area and you will have to
travel to them to have this work carried out.
We do have transient and non-transient retailers, the
transient retailers will work on any caravan regardless of where the van had
been purchased and non-transient agents unfortunately choose to only carry out
warranty work on caravans that they have sold; as our retailers are not Bailey
franchise we have no control over this option and cannot demand and enforce them
to carry out servicing or warranty work.
You are able to find Transient retailers/service centres
in and around your local area by visiting our website www.baileyofbristol.co.uk select choose
your retailer and enter your postcode. This will then list all retailers and
service centres that are approved via Bailey.
Kind Regards
Chantelle
Kimmins
Customer
Service Co-Ordinator
Bailey
of Bristol
South
Liberty Lane, Bristol, BS3 2SS
So if you are in any doubt that your mobile service firm is able to do your servicing then if you e-mail Bailey they will check them out for you.
I have printed the above into hard copy so if there are any problems with warranty in the future I have something to fall back on.
Ian